We all know how ‘customer service’ is high on the management’s priority list. But how is it handled in practice? Please reply with some of the horror stories on customer service you know of.


Crazy interview stories

September 23, 2007


To assemble some background material for people visiting our website, we’re assembling a list of crazy interview stories. Rather than copying them from the forums of our users, we wanted to get some publicly available stories. Please reply to this post to tell your ‘crazy interview story’.

So, why are we doing this? I am a firm believer that everything a company does or says, the way it handles its customers, the products it makes, the services it sells, the way it advertises is all very much influenced by what the company is, how the company culture is defined. Look back to your past interviews.

So, think, think, think,… what were you asked, and with hindsight, how representative was that for the company?

Thanks for sharing your story!

There is some considerable buzz on the blogosphere about Facebook opening its members’ profile data to search engines. This means you really have no way to hide.

Privacy seems such a natural thing for us at RadioCorridor, we even forget to talk about it. But now, we want to make it absolutely clear for our members: whatever you enter on the site (profile data, messages, comments,.. ) remains restricted to the members of your organization. We do not and never will make that information available for search engines, third parties, and so on. Although we are not part of your company or organization, we consider your data as ‘Company Confidential’.

Of course the pressures will be there to open up the site. The network effects coming from connecting the company networks together is tremendous. But we should not fall into the same trap as Facebook. A lot of its members felt betrayed when they did no longer restrict themselves to the campus networks, just to get the subscriber numbers up.

We have some exciting plans for inter-company communication. However, those sections will be clearly marked and it does not mean we can just throw our entire user’s ‘Company Confidential’ and personal data in the open.

Read more on our privacy section on the site. Send us a comment if you like to add something.

Which website? This website!

September 4, 2007

We’re happy to see that we get reviewed by a number of sites. I was contact by the friendly people from the UK’s website http://www.whichwebsite.com.

You can view our review here.

Check them out; they have daily updates on what’s new on the web.